If drivers will not create any shortcut, Open Android_Tool_Drivers / Android Multi-tool / Android Multi Tools v1.02b gsmforum file from your downloaded file on your pc.Click on that shortcut icon on the screen.The software creates a shortcut icon on your PC or desktop.After that, install Device Drivers manually to your computer or PC.First, D ownload Android multi tools v1.02b to your computer from the internet.
You can also Hard Reset manually instead of using this software. These tools are not developed by the official Android team.